CUSTOMER SUPPORT
Contact NWIW
Get help with an account, Founding Beta access, competition record, verification, future billing, or a privacy request.
Effective September 18, 2026
Email support
GlobalFolksyLLC@gmail.comInclude your NWIW username or numbered user ID and a short description of the issue. Never send your password, full card number, or security code.
Beta and future billing
Founding Beta access is free. If paid membership launches later, billing questions can be reviewed using the email associated with the account.
Records and verification
Include the challenge category, city, participants, and result date.
Service area
NWIW is launching city-first, beginning with Tampa, Florida, with additional cities and categories planned.
Response time
NWIW is currently an early-stage platform. Support inquiries are reviewed as soon as reasonably possible. Urgent safety concerns should be reported to the appropriate local emergency or law-enforcement service; email is not an emergency channel.